Michelle Scott testimonial image


This has to be one of the most seamless and easiest real estate transactions I have been involved in.  Not only was Jess professional and energetic, she was very knowledgeable on the market and aligned...

Paul Horne testimonial image

Sold Sold Sold

I would like to thank Lauren and her great team for their professionalism in making the selling process easy and helped me understand what was happening ever step of the way. Ever obstacles that came along...

James and Kerry Batson testimonial image

Pleasant stress free experience

From the moment we first contacted Lauren to inspect the property, the communication chain was good. Lauren was always happy to answer any questions we had and advise what takes place at each step of the...

Tony Rose testimonial image

Brilliant market knowledge communication was excellent.

Thank you Lauren for your help with the sale of my Dad's home you are very professional and have a great No Bull S#&t sales approach. I would recommend Bates Real estate to anybody looking to buy or...

David and Judith Appleby testimonial image

How easy was that!!

From the moment we met Lauren she was supportive and very knowledgeable re the market. It has been an absolute pleasure to work with Lauren and the sale for our house was seemless and easy.

Russ Bradbury testimonial image


Lauren has been excellent to work with, keeping us up to date and being proactive in following out our wishes every step pf the way. Highly recommend!

James Harding testimonial image

Great to work with

Lauren made the process of purchasing a property a pleasure. I highly recommend Lauren. 

Patrick Power testimonial image

Excellent selling agent!

Recently sold my house in Raymond terrace with Jess Snow. During the marketing and selling period, the level of service and communication from Jess was excellent and timely. Whenever there were open house...

Haiden Mawby testimonial image

Exceptional Results, Outstanding Communication

Lauren exceeded expectations in selling our house, securing a desired price. Great communication the whole process! Smooth and stress free.. 5 Stars! 

Chloe Sullivan testimonial image

Purchase on Smiths Lane

Friendly and approachable. Professional and efficient when required.

Gerry and Robyn Sullivan testimonial image

Professional & expertise in her field

Wonderful communication, great advice, professional & expertise in her field. We chose Lauren as our agent because of her attention to detail. Lauren helped guide us through a quick sale of our home,...

Mark Hughes testimonial image

Very easy to deal with

I would recommend Lauren to anyone buying or selling. Very pleasant to deal with nothing was too much trouble. whenever I had a question I was always answered if Lauren was busy at the time she would always...

Tristian Wong testimonial image

Highly recommended

The whole process of selling my property went smooth. Lauren took care of everything and I was updated with the progress on a regular basis.

Kelly Tu Vu testimonial image

Great communicator - highly recommend

My experience working with Lauren has been nothing but pleasant. She was extremely helpful throughout the whole process, very knowledgeable about the area and was willing to share her insights. She also...

Edward and Carolyn Green testimonial image

Very professional

It was a smooth and easy experience  dealing with Lauren. She kept in regular contact at the various milestones and ensured we understood each stage of the transaction. I highly recommend  L...

Sherilee Sharpe testimonial image

Professional & understanding

For personal reasons the sale of the house was difficult & emotional, Lauren was understanding of this & was patient, kind & reassuring. Lauren went out of her way in making sure the process...

Jayne Coulson testimonial image

Jess Snow was always polite and very professional!

Jess Snow answered all my questions professionally and found a buyer quickly. I would recommend her to any body thinking of selling or buying a property.

Isaac Conway testimonial image

Exactly what I needed..

Lauren and the team at Steve Bates were knowledgeable of the local market, able to get the property market ready and really were invaluable throughout the process. I couldn't have asked for a better team...

Buyer testimonial image

Very professional and efficient

I initially spoke to Jess months before and explained to her what I was after and my budget. Being in Sydney and not able to attend every viewing, Jess was able to arrange private inspections for me and...

Jose Oliveira testimonial image


Very reliable and always available to help with your questions, excellent professionalism. 

Emily Weaver testimonial image

Great service, professional and hassle free experience!

From a first home buyers experience, Jess made the process simple and hassle free. Her knowledge was impressive and Jess was a great real estate agent to deal with. Jess made the process of buying a home...

Rupinder Kaur testimonial image

Really fast and good. Trustworthy.

Good experience, loved.

Jeff and Jasmin Pitt testimonial image

Great agent!

What a great experience we had selling our home with Lauren and her team!  Lauren was professional and honest about all aspects of our sale and shared her knowledge into the local area and market...

Linda Boyd testimonial image

Lauren Hair and her team were wonderful!

I had heard wonderful reviews about Lauren’s business reputation, she responded to my initial message  inquiry,  within minutes, she then rang and offered to view the property immediately....

Brent Holmes testimonial image

Good Real Estate Agent

Professional.  A good real estate agent. Friendly and fair .  

Denis and Jayne Coulson testimonial image

Helpful and excellent!

Jess Snow is a very helpful well mannered, has excellent communication skills. Jess Snow is well dressed very experienced ,very polite on the phone and in person contact ,and very understanding.

Samantha Hadfield and Jacob Ashley testimonial image

Steve Bates - Lauren Hair!

As first home buyers we had a lot of questions, Lauren made the process a lot easier. She was always a phone call away for anything, very reassuring for us and took the stress away. We couldn’t of...

Hai Nguyen Van testimonial image

Professional Agent

Lauren is very professional.  As for communication, helps out anytime a customer wants and in a happy manner. 

Lauren Smith testimonial image

Real Estate 101

Jess was friendly and easy to deal with. 

Carol Maher and James Heythuysen testimonial image

Excellent service

Delighted with dealing with Jess and Steve Bates Realty. Jess is professional, courteous and provides outstanding service. Her experience and knowledge shines through.  Through the drawn out process...

Leanne Bambach testimonial image


Lauren managed to get us over our top $$$  

Scott Oliver testimonial image

Highly Professional

Lauren made everything so easy. Nothing was a hassle, and I was informed every step of the way. Very knowledgeable and honest. Would highly recommend!  

Brandon Wilson and Jessica Wells testimonial image

Jess is outstanding!

Jess has been nothing but amazing. She has always forwarded information in a timely manner, answered all our questions and kept us up to date with everything. We couldn’t recommend her or Steve Bates...

Stephen Bates testimonial image

Great price!

Above my expectations. Lauren’s recommendations in regard to pricing, marketing and presentation proved to be crucial in achieving an excellent result all round. Both Lauren and Jess kept me fully...

Stephen Briggs testimonial image

Personalized Service, Extremely Professional, Diligent and Helpfu

From the moment that I met Jess I knew she was the one to sell my home. She offered advice on how to present my home, provided contact details of people to help me with small maintenance jobs, and when...

Ramya Madhu and Madhu Pattarambil testimonial image

100% recommend Lauren

Lauren was very professional in dealing with every stage of the purchase. Lauren was knowledgeable and patient in answering all my queries. We appreciate the advise provided during the process. I will...

Bon Tran and My Linh Dam testimonial image

Lauren Rates

Lauren was great to work with and kept me in the loop with open communication throughout the whole process!  

Geoffrey Murphy testimonial image

Exceptional Service!

Great staff, great service, job well done!  

Iverson Family Super Fund testimonial image


Excellent agent, recommend!  

Joshua and Emily Hannaford testimonial image

First Home Purchase

Lauren made Our Experience purchasing Our First Home simple and Easy from the Moment we seen Her at the Open Home. Always Happy to assist in Anyway she Can. We are very Happy with Our Experience Purchasing...

Julie Thompson testimonial image

True Professional

I can’t recommend Lauren and her team highly enough. Lauren has been a true professional and has kept me informed every step of the way through the sale of of house.   

Kirsten Mackinnon testimonial image

Simply the Best

Lauren and the team at Steve Bates RE are simply the best. Lauren knows the market and is honest with her recommendations... and she is always right! I wouldn't hesitate to recommend Lauren for all your...

Lucinda van Buuren testimonial image

Highly Recommended

Lauren and the team where fantastic. I always felt valued and heard throughout the whole process. I would highly recommend Lauren and the team for any sales, purchases or rentals.  Integrity and honesty...

Judith & William Redman testimonial image

A helpful, friendly, knowledgeable and responsive agent

We enjoyed working with Jess to buy our new home. She was helpful, knowledgeable and responsive to our questions and requests. She was there when we needed questions answered or advice, but wasn't pushy...

Kim & Mark Antonio testimonial image

Second Time around

We went to see a home Lauren was selling and she was upfront that an offer was in on the home at that point in time. So we didn't put in an offer, as we were still looking for our forever home, our girl...

Doreen Burg testimonial image

Best agent on the market

Lauren has been professional in every aspect of the sale. I must admit I have used many real estate agents in the past and Lauren has been the most stress free, friendly and helpful agent I have ever met....

Blake Hender testimonial image

Really helpful as a first time buyer

Jess was a huge help buying my first home. She took the time to explain the whole process to me from making an initial offer through to exchanging contracts.  She made the whole process hassle free...

Rachel Devlin & Brett Davison testimonial image

Fantastic experience

Lauren and her team know the Raymond Terrace market! She was very honest with her advice and made the process simple to navigate! We bought the house through Steve Bates and because of their upfront honesty...

Alana Ogilvy & Rushdl Dai testimonial image

We Highly Recommend Jess!

Being first home buyers we were a little nervous about the whole process, however Jess made it as smooth and stress-free as it could be.  She was a great communicator and arranged for us to get through...

Nadean & Shannon Doherty testimonial image

Great knowledge market, friendly & professional

We recently purchased our home & found Jessica to be friendly & helpful while going through inspections & the purchase of the property. We would very happy to recommend Jessica for the purchase...

Amy Harrison & Kendall Shaw testimonial image

Lauren Hair - Personal Review

Lauren was amazing to deal with. She was extremely attentive and even went out of her way to assist us with looking at various properties, which even included time out of her own time off to assist us...

Suzanne & Tahlia Moffitt testimonial image

Jess was a gem to deal with, quick to respond in a kind and can do manner .

Although I never met Jess in person due to limited mobility at this time the dealings over the phone and via email were easy and Jess was kind and professional.  Jess actually showed my daughter through...

Carmel Jones testimonial image

Great communication

Lauren, Jess and the rest of the crew were great at keeping me updated on the sale of my property! Very accommodating, always took the time to answer my endless questions!! Very happy with the sale!

Jill Renehan testimonial image

Excellent communicator, professional and knowledgeable

Jess has been a great estate agent for me.  She communicates well, is easy to talk to about what is happening, the market and potential buyers.

Joyce Bunt testimonial image

Excellent result

From the very first day I sat down with Lauren to discuss the sale of my home, I knew I had chosen the right lady. Her attention to detail outlining the procedures associated with the sale and the subsequent...

Glenda Filippou testimonial image

No Fuss & Very honest

Jess researched my area to make sure I could get the best price. She was very honest . I was surprised when Jess called me with an offer on Easter Monday, that is dedication. She sold my house within 5...

Andrew Rushworth testimonial image

Awesome real estate agent

Lauren over the last few months has worked tirelessly in the pursuit of selling my property.  She is dedicated,  hard working, and is a fountain of knowledge in helping to form a strategy to...

Raymon Holness testimonial image

Professional and Approachable

Jess was very professional and approachable during the process, she answered any and all my questions in a timely manner. She was also very knowledgeable about the market and processes involving strat...

Michael Enright & Amber Diplock testimonial image

Extremely Professional shows in knowledge, communication

Highly recommend Lauren Hair in both Buying and Selling. Lauren is Extremely Professional we have sold and bought over the years. I will keep using Steve Bates and Lauren Hair and happily recommend. Lauren...

Michael & Simone Harriss testimonial image

Lauren is very professional at her job which made us fell very comfortable and confident with her

We would like to thank lauren for all the work and support throughout the sale if our house.  I would highly recommend lauren to any prospective seller or buyer, lauren made everything so easy and...

Mark & Debra Owens testimonial image

Wow, very professional.

Lauren , Jessica and all the team at Steve Bates real estate are so professional and friendly. They know their job and the market. We had a great result with their help and guidance and we were never pressured. We...

Fay McLean testimonial image

Exceptional service form one of the best in the business.

What an amazing experience.  Lauren & Jess at Steve Bates real-estate made the experience of selling our much-loved family home as stress free as possible with regular and positive feedback during...

Mark & Debra Owens testimonial image

Nothing is a problem

Jess is very obliging and nothing is a problem when it comes to showing and buying property. The Steve Bates team are there to help. Jess and the team make it easy. 

Terence & Denise Drane testimonial image

Lauren Hair and Team

Lauren and the team at Steve Bates Real Estate could not have been more helpful. Everything went smoothly and we were kept up to date with proceedings at all times.

Paul & Gail Nicholls testimonial image

Professional and Friendly Service

I cannot rate Lauren and the team high enough for the service they provided. They went out of there way to keep me updated even when they were on Christmas break. Very Professional and Couretous. Would...