Outstanding....!!! I have been with Steve Bates Real Estate for many years, from the moment I purchased the property through them, to having them managing the property for several years, and now finally selling the property....They have been nothing short of outstanding throughout this entire process, and I can't possibly recommend them highly enough....now led by Lauren Hair, she has set a great example for her team on what customer service is truly about...quite simply, a 10 out of 10 performance..!!